PLEASE NOTE: We are currently preparing our updated privacy policy, in line with new GDPR legislation. If you have any questions about how we protect your privacy in the meantime, please e-mail via info@clivework.com.
Clivework is committed to respecting and protecting your online privacy.
This includes your need and your right to know what we do with the personal information you share with us. It also guides our organisations policies regarding the management of this data, including how the information is collected, processed, and for what purposes.
By accessing this website you are consenting to the way information is collected and used, as described within this Privacy Policy.
In return, we give the commitment that we will use the personal data you provide only in ways that are compatible with the following Privacy Policy.
The collection of information
Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (in case of criminal activity or misuse of our information) to cooperate with law enforcement.
Cookies
Over time we may use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
The list below describes the cookies we use on this site and what we use them for.
Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
First Party Cookies
These are cookies that are set by this website directly.
Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html
More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
This is a useful article on the cookies set by WordPress:
http://www.cookielawinfo.com/does-my-website-use-cookies/
Third-Party Cookies
There may be occasional third-party cookies used – for instance where we embed a YouTube film (we haven’t yet!) or where we add social media buttons creating links to Facebook, Twitter, Instagram. – and you should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.
You should check the respective policies of each of relevant sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
Shopping Cart
We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled, then various functionality on the site will be broken.
Cookies are used by WooCommerce in a variety of ways.
Cookies depend on specific features that are enabled on a store. The cookies are active when a user interacts with one of these features or to allow admin functions to be performed from within the store’s dashboard.
https://docs.woocommerce.com/document/woocommerce-cookies/
Details are provided in tables below, listing various cookies that are set for users of stores with the WooCommerce plugin installed in our WordPress site but there may be more set by the underlying plugins that WordPress uses. If you are worried please don’t use the site and simply contact us directly for samples and fabric orders.
Woocommerce Store front end:
COOKIE NAME | DURATION | PURPOSE |
woocommerce_cart_hash | session | Helps WooCommerce determine when cart contents/data changes. |
woocommerce_items_in_cart | session | Helps WooCommerce determine when cart contents/data changes. |
wp_woocommerce_session_ | 2 days | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. |
woocommerce_recently_viewed | session | Powers the Recent Viewed Products widget. |
store_notice[notice id] | session | Allows customers to dismiss the Store Notice. |
No personal information is stored within these cookies.
Store dashboard (/wp-admin):
COOKIE NAME | DURATION | PURPOSE |
woocommerce_snooze_suggestions__[suggestion] | 2 days | Allows dashboard users to dismiss Marketplace suggestions, if enabled. |
woocommerce_dismissed_suggestions__[context] | 1 month | Count of suggestion dismissals, if enabled. |
tk_ai | session | Stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled. |
Cookies used by Wordress
COOKIE NAME | DURATION | PURPOSE |
ADMINDYNSRV | Tracks which server you are communicating with in order to present a consistent user experience and remember information about the data you have entered. | |
DYNSRV | This is for load balancing to manage server traffic demand | |
wordpress_sec | This cookie is used to store your authentication details. Its use is limited to the admin console area, /wp-admin/ | |
wp_woocommerce_session | This lasts for two days. | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. |
WordPress | Duration for session or persistent up to 1 year | We store a number of cookies that help us provide a great website experience. Some of these are for our content management system, others to enable our hosting provider to provide an optimal browsing experience. Cookies stored include: of_current_opt, viewed_cookie_policy, wordpress_logged_in, wordpress_test_cookie, wp-settings-1, wp-settings-time-1, wp-settings-2, wp-settings-time-2, wpe-auth, PHPSESSID. |